Bajiap's Privacy Policy

Bajiap collects certain personal information to provide its members with the best possible service. This information falls into two categories — what you provide directly, and what our systems collect automatically.

Information You Provide Directly: During registration, we collect your full name, date of birth, email address, mobile number, and residential address. For KYC verification, copies of your national ID, passport, or driving licence are required. Mobile banking numbers or bank account details are collected at the time of deposits and withdrawals.

Automatically Collected Information: When you use our website or app, your IP address, browser type, device information, operating system, page visit times, and session duration are logged automatically. This data is used to enhance security and improve service quality.

Bajiap uses your information only for specific purposes in accordance with your personal privacy policy. We never use your data for anything beyond what is necessary.

• Account Management: For registration, login, password reset, and account verification.
• Transaction Processing: For deposits, withdrawals, and bonus payouts.
• Customer support: To resolve your complaints, questions, or issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To meet regulatory compliance requirements.
• Service Improvement: To analyze and improve user experience.
• Marketing communications: To send promotional content only with your consent.

Bajiap never uses your data for marketing purposes without your consent. We follow a data minimization policy — meaning we only collect and use the information strictly necessary to provide our services.

Bajiap never sells your personal data. However, limited information may be shared with trusted third parties as necessary to operate our services.

• Payment Provider: To process transactions with mobile banking operators including bKash, Nagad, and Rocket.
• KYC Service Provider: With licensed companies for identity verification purposes.
• Law Enforcement Agencies: Under a court order or legal obligation.
• Game Provider: Minimum data required to operate specific games.

In the event of a company merger or acquisition, your data may be transferred to the new owner. However, the terms of this Privacy Policy will continue to apply, and you will be notified in advance.

Cookies and similar tracking technologies are used on the bajiap website and app to enhance your browsing experience and ensure our services function properly.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect how certain features on the website function.

Bajiap never retains your personal data beyond what is necessary. All information is stored while your account remains active. After account closure, certain data may be kept for a defined period due to legal obligations.

• Transaction records: 5 years (in accordance with financial regulations).
• KYC documents: 3 years after account closure.
• Communication history: 2 years.
• Betting history: 5 years.
• Log files: 1 year.

Once the above retention periods expire, your data is securely and permanently deleted. You may also request early deletion at any time, though data subject to legal obligations cannot be removed before the required period ends.

Every bajiap member has specific rights over their own data. We respect these rights and are committed to helping you exercise them.

• Right to access: You can request to know what information we hold about you.
• Right to rectification: You can request corrections to any incorrect or incomplete information.
• Right to Erasure: You can request that your data be deleted in certain circumstances.
• Right to restrict processing: You can object to your data being used for specific purposes.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

Bajiap strictly prohibits anyone under the age of 18 from registering or using our services. We never knowingly collect personal data from individuals under 18.

If we become aware that a minor is using our services, the account will be immediately closed and all collected data will be deleted. If you believe your child is using our platform, please contact us right away at support@bajiap.bet.

Bajiap uses industry-leading technology to protect your data. Our security framework operates across multiple layers, so even if one layer is compromised, your information remains secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & intrusion detection: 24/7 system monitoring.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular penetration testing: Vulnerability testing conducted by external experts.
• Data Backup: Encrypted off-site backups are taken daily.
• Staff training: Regular staff training on data handling and privacy practices.

Please note that no online platform can guarantee 100% security on the internet. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact us immediately.

Bajiap may update this Privacy Policy from time to time. Revisions may be necessary due to regulatory changes, new technologies, or an expansion of our services.

For significant changes, we will:

• We will send a notification to your registered email.
• A notice will be displayed on the website's homepage.
• We will update the "Last Updated" date at the top of this page.
• We will obtain your consent again if required.

Continued use of the service after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated privacy team. We are always committed to protecting your privacy.

• Email: support@bajiap.bet
• Live Chat: Chat button at the bottom right of the website.
• Response Time: Usually within 24 hours; up to 30 days for complex matters.

Our support team is available 24/7 to assist you. Your privacy is our highest priority.